In the business of making a difference
Expert consulting helping your business
They love your business
Some of our consultants know the tools in the Telia ACE platform like the back of their hands, others will guide you safely through an implementation or help you use data to optimize your operation. With sharp minds and warm hearts, they are always ready to inspire, share ideas, and find smart solutions to optimize every aspect of your customer meeting.
Elin Olsson
Analyst
The best thing about being a digital customer interaction specialist is the close contact I have with our customers. I love analyzing and fine tuning workflows, or suggest completely new ones. I’m a problem solver with a combination of understanding details and seeing the big picture. After working with ACE for almost ten years, as an educator and project manager, I know the platform well and appreciate how all roles contribute to creating real value.
Jutta Billström
Analyst
As an analyst, I like to use numbers to make the world understandable to our customers. I often meet customers who have a hunch that things are one way or the other, but it is only when they get the numbers in black and white that it becomes knowledge they can act on.
Anna Amborn
Technology/ Systems consulting
I strive to help our customers achieve efficient workforce planning. By having the right personal on site at the right time, you can achieve better service to customers, increase profitability and decrease manual work. With my experience and knowledge in workforce management, I want to help our customers manage and plan their business to get satisfied customers and employees.
Malin Örnberg
AnalystCX Consultant
A good portion of my job is about problem-solving, both strategically and tactically. From taking a bird’s eye view on our customers overarching goals, to getting hands with a chatbot to ensure that it answers a specific question in a certain way. I am fascinated by how humans and technology interact and how AI technology will shape the customer meeting of the future.
Jutta Billström
Analyst
As an analyst, I like to use numbers to make the world understandable to our customers. I often meet customers who have a hunch that things are one way or the other, but it is only when they get the numbers in black and white that it becomes knowledge they can act on.
Anna Amborn
Technology/ Systems consulting
I strive to help our customers achieve efficient workforce planning. By having the right personal on site at the right time, you can achieve better service to customers, increase profitability and decrease manual work. With my experience and knowledge in workforce management, I want to help our customers manage and plan their business to get satisfied customers and employees.
