Although it is fun to develop solutions, it is in the meeting with the customers that we really get energy, and we hope that you find it equally inspiring to meet us. Here you will find information about when, where and how!
SIGN UP FOR ACE CX WEEKS – 13 WEBINARS YOU DON’T WANT TO MISS
Join us and our friends when we talk about what works best, what are the hottest trends and where we are heading in the customer service industry.
Every day for two weeks we invite you to morning webinars with insights, inspiration and hands-on advice on our favourite topic – to help you take your customer experience to the next level.
Webinar: Telia ACE and Google CCAI – Making conversations flow smarter together
This is a recording of the live webinar
Telia is one of only five contact center providers, globally, in partnership with Google for Contact Center AI, a part of Google Cloud. This partnership gives us access to market leading AI technology and know-how when building Telia ACE solutions for our customers.
In this webinar Mathias Johansson and Fredrik Lemming, two of our experts in conversational platforms and customer experience, will share knowledge and insights around using AI in the contact center, as well as give examples of solutions that our customers are implementing today.
We can certainly describe the different parts of the system and explain the value they can bring to your organization. But it is only when you see it with your own eyes that you can fully grasp the potential. Get in touch to book a demo, and we will take you on a guided tour of Telia ACE.