Although it is fun to develop solutions, it is in the meeting with the customers that we really get energy, and we hope that you find it equally inspiring to meet us. Here you will find information about when, where and how!
Webinar: Telia ACE and Google CCAI – Making conversations flow smarter together
This is a recording of the live webinar
Telia is one of only five contact center providers, globally, in partnership with Google for Contact Center AI, a part of Google Cloud. This partnership gives us access to market leading AI technology and know-how when building Telia ACE solutions for our customers.
In this webinar Mathias Johansson and Fredrik Lemming, two of our experts in conversational platforms and customer experience, will share knowledge and insights around using AI in the contact center, as well as give examples of solutions that our customers are implementing today.
Meet us at CEM Summit in Vienna in September
Fredrik Lemming, Nordic sales manager, will be key note speaker at the 12th annual "Customer Experience Management in Telecom" conference in Vienna. It was originally scheduled for April but is now postponed to September 1-3. The title of his talk is: "Telia’s C-Strategies for Customer Service/Experience – How Telia Captured the Potential of AI".
More information about the program, exhibitors and speaker interviews is available at telecomcem.com.
We can certainly describe the different parts of the system and explain the value they can bring to your organization. But it is only when you see it with your own eyes that you can fully grasp the potential. Get in touch to book a demo, and we will take you on a guided tour of Telia ACE.