Telia Ace
Telia ACE offers one of the most comprehensive CCaaS product portfolios in the industry, and spearheads the application of speech technologies and deep learning in the European CX market.
Telia ACE is a contact center solution that allows organizations in the private and public sectors to design optimal customer journeys with smooth conversations across channels. It ties together all customer communication, from traditional voice interactions to conversations in social or digital channels.
With 96 000 users, Telia ACE is a market leader in the Nordics and since the platform can be seamlessly integrated with most third-party platforms, it is a comprehensive solution that covers all aspects of the customer journey.
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After a few years being digital-only, we are super happy to finally be able to invite new and old customers for a live event.
Our roadshow has five stops, and we have an exciting speaker lineup. Of course, there will also be time for demos and chatting with experts and other ACE users during the breaks.
The agenda revolves around five key areas that we believe are the most important in our fast paced industry:
Secure journey to cloud
AI & Automation
Super agents
Digital engagements
Visual & Advisory meetings
Remote operations
Try a new way to share knowledge internally or manage common questions for your web site visitors. You could be creating your first guide in five minutes!
We offer 30 days free of charge for you to play, test and decide if it’s the right tool for your organization.
