"AI is just an “umbrella” that spans many different technologies"
Fredrik in the starting blocks for CEM summit
February 4, 2020
Our own Fredrik Lemming, Nordic sales director and CX evangelist, is headlined as one of the key note speakers at the “12th Annual Customer Experience Management in Telecom Summit”, April 21-23 in Vienna. As a warm-up exercise Allan Lloyds who are hosting the event publish short speaker interviews in the news section for the event.
Check out Fredrik and other industry insiders sharing their thoughts on subjects like “What is the current role and position of AI in telco CX?” and “What technology do you consider to have the biggest impact on the telco industry in the near future?” at telecomcem.com/news/