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Frost & Sullivan rates Telia’s contact center solution one of the most innovative

  • 3 min read

Telia’s contact center solution Telia ACE has been named one of the most innovative when it comes to solutions for Contact Center as a Service, or CCaaS. World-renowned information and growth consulting firm Frost & Sullivan highlighted Telia in its European Contact Center as a… 

A crash course in accessibility

  • 5 min read

“We’ve never gotten any complaints from blind people, so I think we’re in pretty good shape.” I’m an accessibility specialist, and I hear this from time to time from clients. Extra much so this last year, since a new legislation requires all public sector websites,…