Beata Nylén took the stage at Google’s generative AI Event, showcasing Telia’s solutions
In an event hosted by Google on the advancements in generative AI, Beata Nylén, Head of Conversational Solutions and Analytics at Telia, took stage to discuss Telia’s initiatives in generative AI. Although chatbots, IVR:s and smart knowledge bases are nothing new to Telia ACE, the…