How has the generative AI wave that ChatGPT triggered last year changed the way businesses view and prioritize their goals and strategies? In line with our annual practice, we once again conducted our AI and employee engagement survey during this year’s edition of Telia ACE Roadshow.…
During the Telia ACE Roadshow this past fall we asked the participants a number of curious questions about their focus areas and challenges. One topic that many find interesting is skills supply: How do you get your staff to stay and how do you attract…
When we asked the participants at the CX Roadshow 2022 what’s important for the customer facing employees 57 percent answered that they want to have the opportunity to work remotely. 54 percent answered that flexible schedules are important and 52% said that the work tasks…
